Dan's Blog

February 9, 2010

A simple view of networking

Filed under: job search,Networking — ddswanson01 @ 10:06 am

When you are looking for work, one of the most often heard pieces of advice is ‘network, network, network and network some more’. Networking may be the hardest thing I’ve ever done, and even after almost a year of trying, I’m still not getting the hang of it, particularly the ‘cold contact’. Unless it’s been part of my job in the past, I’ve never been good at meeting new people. There are exceptions; playing volleyball or softball, for example, situations in which I am comfortable and know I have something valuable to contribute. The problem is self-confidence. I know why I want to talk to the Director of Product Development, for example, but why would s/he want to talk to an unemployed job seeker like me? How can I add value to that conversation and make it worth both our time? I have a good friend from college who has always been better at talking to people that he doesn’t know than I am, and who has gained a lot of influence over the years, started, bought, and sold companies, even a measure of fame. He told me a lot of interesting things about networking. I have a networking phone call today, so I’m going to use this opportunity to remind myself what I am bringing to the table.

First, a lot of folks network because they like it. They like meeting new and interesting people, talking about things that interest them, learning new things, and yes, they like helping people. I am always pleased when I am able to help someone else in a networking situation; why shouldn’t other people feel that way? On the other hand, there are people who don’t like networking. These people usually don’t participate, but hey, all that can happen is that they say ‘no’, right? Of course, being turned down is tough – one of my problems is that I take it personally. Instead, what you have to do is think ‘That person actually did me a favor; now I won’t waste my time there.’ It’s ironic: part of networking is an exchange of favors, so if someone turns you down for a networking opportunity, in a way, you have just networked successfully.

Second, the exchange of favors. Good will is the ‘currency’ (or ‘chips’) in the game of networking. But what makes it so interesting is that it is not a zero-sum game. To make things easy to talk about, let’s call the person from whom I am requesting an interview the ‘mentor’. It’s not always the case, but I need an easy name.

When someone networks with me, it is pretty clear that I have just benefited, and my supply of chips has grown. But how did I contribute to the growth of good will for my mentor? At the absolute minimum, my mentor may refer me to someone else in the network who might be able to help me. This does two things, at least:
· It tells me that my mentor thinks that referring me to someone else will not be a waste of the third person’s time. It affirms that my mentor feels that I have some intrinsic value to add to the network – and if you understand this, it will make it easier to initiate a networking opportunity, and make it easier to talk to that third person as well.
· It gives my mentor more good will, increases his/her supply of chips. Why? A very basic reason is that if I get referred to someone who hires me, that person has probably saved an agency fee, maybe a third or half my salary. When someone saves you that much money, generally your good will towards that person increases. That’s not the only benefit, but if you can’t think of _any_ other reasons your mentor might benefit from your interview, there is at least this one.

Most people don’t count their chips, i.e., keep a list of who owes a favor or how many favors are owed. There are people who do this, of course, but most networkers are happy to simply increase the supply of good will in the network. It is easier to work together with someone when there is good will between you, and someday you might benefit from the good will you added to the network, even years in the past.

Two other things:

If you are networking and someone makes an offer to you, to refer you, for example… even if you are uncomfortable accepting favors, don’t turn it down. What you are doing is in effect saying “No thanks, I don’t want to play. I’m not really interested in networking, which is mutually beneficial, I’m looking out for myself.’ I’m not sure the message you are sending is quite that strong, but you are being ungrateful, and NOT building good will. Because it IS a favor to your mentor when you follow up; it builds goodwill between your mentor and the third person. And this doesn’t just apply to people you approach for networking; if anyone you know offers you a favor, do that person a favor in return and accept it. It will make your friend fell good, and increase good will between you. And both of your networks have just benefited.

Make sure your mentor knows that you are willing to do something in return. Your mentor may not have a job for you, but might be looking for someone else. Ask. Maybe you can refer someone, and save an agency fee. Let your mentor know that there is now good will going both ways between you, and you are willing to continue to build that good will in the future.

Networking is way more complex than this. There are probably hundreds of thousands of books on networking. But to me, the most important thing I have to remember is that even though I am the one looking for a job and approaching someone who might be busy and who probably doesn’t have a job for me, just by accepting a networking invitation from me, that someone’s own supply of good will has just grown; therefore I am adding value to the network.

Now all I need to do is keep this in mind later!


1 Comment »

  1. Hi Dan, I was so surprised to receive your request to be part of your network.

    I worked at Houghton for 32 years and provided excellent customer service to Houghton customers, internal as well as external.

    Regretfully, networking was a tool I never developed, as I spent my entire working hours doing just that!! I was always too busy working to spend time getting to know the people by “name” and learning the art of networking for future career opportunities.

    I loved my work and I loved being a part of Houghton and making a difference to my customers. I thought I would be at Houghton until I chose to leave (when I became too old and feeble to work any longer!!!) Little did we know that our company as we knew it, would be dissolved and move to Harcourt in Orlando.

    Well, I am still willing and able to work, but I am experiencing a very difficult time in the job market right now. Most Supervisor and Manager’s positions are hired from within, and are very rarely posted. Even the customer service postings are few and far between and when I am able to apply, I don’t always get a call back.

    My intentions in writing to you, was not to complain, but to let you know that I enjoyed reading all of your blog and got caught up with the “networking” portion. Your blog is excellent, a well of information !!

    I hope that very shortly, you’ll find a great job and will be able to continue your career and prosper.

    Good luck and best wishes,
    Fran Dellovo

    Comment by Fran Dellovo — February 28, 2010 @ 10:58 am | Reply

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